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KiBS Customer Relationship Management

Simple, Simple web-based sales and customer service for small-to-medium businesses everywhere

KiBS Customer Relationship Management (CRM) provides companies with the functions and business processes necessary to efficiently manage and develop all aspects of the most critical business relationships, those with the customer and the prospective customer.

KiBS CRM enables the capture and updating of lead, prospect and customer information establishing a more cohesive foundation for your business and users alike. KiBS CRM addresses the fundamental business need of enhancing the flow of information and collaboration between groups by establishing a centralized customer database, a complete record of all customer interactions, global accessibility, and data protection and security.

Key features of the Simple, Simple KiBS CRM include:

Sales – Manage all aspects of the customer lifecycle including, contacts, leads, accounts, opportunities, partners, quotes and invoices.

Customer Service – Record, view, manage and report on customer service interactions with your company including contract management, service tickets, product returns and defect tracking.

Reports – Increase oversight, transparency, productivity and efficiency with these easy to use reports.

KiBS Customer Relationship Management is also highly affordable

• $19.95 per month per user
• No long-term contract
• Pay as you go utility style pricing
• No additional usage or data storage fees