About Support
We are very proud of our exceptionally high customer retention rate, thanks largely to our high quality products and an outstanding support organization.
Kyliptix customer support’s mission is to ensure that all our clients gain the maximum benefit from using KiBS whilst enjoying an exceptional customer experience. Support is included in all monthly product subscriptions and covers the following areas;
Kyliptix customer support’s mission is to ensure that all our clients gain the maximum benefit from using KiBS whilst enjoying an exceptional customer experience. Support is included in all monthly product subscriptions and covers the following areas;
- Functionality
- Performance
- Importing data
- Initial set-up
- User set-up
- Product set-up
- Billing
- Feature requests